Wilkinson Auto Repair, Holly Michigan
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Customer Satisfaction Survey
 Please tell us about your experience with us so we can better serve you, our customer!

Customer Info
First Name    Last Name   Date
Home Phone    Cell Phone   eMail
Street Address    City   Zip Code

Service Performed
Date   Brief Description
Make    Model   Year

How Did We Do?
When you arrived at Wilkinson Auto Repair we waited on you in a timely fashion.
Strongly Agree    Agree   Disagree   Strongly Disagree

You were treated in a friendly and respectful manner.
Strongly Agree    Agree   Disagree   Strongly Disagree

Our technicians clearly explained the recommended service/repairs, before and after.
Strongly Agree    Agree   Disagree   Strongly Disagree

Any questions you asked were answered satisfactorily.
Strongly Agree    Agree   Disagree   Strongly Disagree

You received an accurate estimate for your service/repairs.
Strongly Agree    Agree   Disagree   Strongly Disagree

You are satisfied with the quality of the service/repairs we performed.
Strongly Agree    Agree   Disagree   Strongly Disagree

The service/repairs were completed in the estimated time.
Strongly Agree    Agree   Disagree   Strongly Disagree

The cost of the service/repairs was reasonable.
Strongly Agree    Agree   Disagree   Strongly Disagree

You were happy with your vehicles condition when you picked it up.
Strongly Agree    Agree   Disagree   Strongly Disagree

Overall your experience with Wilkinson Auto Repair was a good one.
Strongly Agree    Agree   Disagree   Strongly Disagree

You would recommend Wilkinson Auto Repair to family, friends, and co-workers.
Strongly Agree    Agree   Disagree   Strongly Disagree

You will bring your vehicle(s) back to Wilkinson Auto Repair for future service needs.
Strongly Agree    Agree   Disagree   Strongly Disagree

How did you hear about us?
Print Ad, Newspaper   Drove By   Internet   Word of Mouth   Other
        Other, Describe

If you found us on the Internet, where did you look?
Google   Yahoo   MSN   YellowPages.com   Other
        Other, Describe

Comments, Additional Information:

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