What to Do After a Car Accident


How to Appropriately Respond to a Car Accident

To ensure the safety of yourself and others. If you are involved in an accident, it is important to stay calm and assess the situation. If anyone is injured, call 911 immediately. Even if there are no obvious injuries, it is important to seek medical attention to be checked out for any hidden injuries.

Ensure Safety First:

The immediate priority after an accident is safety. If possible, move your vehicle to a safe location, turn on hazard lights, and check for injuries among yourself, passengers, and others involved. Call 911 for medical assistance if necessary.

Notify Law Enforcement:

Contact law enforcement as soon as possible. It's crucial to report the accident to the police as they will create an official accident report, which can be valuable for insurance claims and legal purposes later on.

Exchange Information:

Exchange contact and insurance information with the other parties involved in the accident. Gather names, phone numbers, license plate numbers, and insurance details. It would be ideal to be polite and cooperative during this process. Also, make sure to get information from any witnesses as well.

Document the Accident:

Take photos and videos of the accident scene, including vehicle damage, license plates, road conditions, and traffic signs. This visual evidence can be essential for insurance claims. Write down details such as where the accident took place, what the weather was like, etc.

Seek Medical Attention:

Even if you don't feel injured immediately, it's advisable to seek medical attention. Some injuries may not show symptoms right away, and a medical evaluation can help in documenting any injuries related to the accident.

Notify Your Insurance Company:

Report the accident to your insurance company as soon as possible. Provide them with all the necessary details, including the other driver's information and the accident report number.

Avoid Placing Fault:

While it's essential to cooperate with the authorities and share information, avoid admitting fault or making accusations towards anyone involved. Fault determination is often handled by the insurance companies and legal processes.

Contact an Attorney:

If the accident involves significant injuries or complex liability issues, consider consulting an attorney experienced in personal injury cases. They can provide guidance on your legal rights and potential claims.

Keep Records:

Maintain detailed records of all accident-related expenses, such as medical bills, repair costs, and any missed workdays due to injuries. This documentation will be crucial for insurance claims and potential lawsuits.

Follow Up with Insurance:

Stay in communication with your insurance company throughout the claims process. Cooperate with their investigations, provide requested documents promptly, and keep track of claim progress.

Additional Notes:

When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.

Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.


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Staff are knowledgeable, friendly, kind and helpful. We are glad our vehicles are fixed now. Thank you!

, 06/20/2024

I brought my the Chevy traverse in because I was having a lot of issues my ABS light would not allow me to turn it on and I had an engine lights on. Wilkins and help me figure out that my alignment was off and my sensor was bad and that's why my ABS light was not working and they also found out that I had numerous other codes going on with my car they were very friendly and very helpful they even told me that when my engine light came back on to bring it back and they will check the codes again to help me figure out what's going on with my car. They worked with me and give me a great price for everything they did for me. Thank you

, 08/05/2021

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I really want to thank the wonderful people at Wilkinson Auto repair for the great work they did on my car today. I was returning home to Alpena when my car broke down while driving north on I-75. My vehicle was towed to Wilkinson Auto Repair due to the proximity of where the vehicle broke down. I don't think I could have ended up in a better place! Despite it being a Friday afternoon, they quickly worked me in to their schedule. They diagnosed the problem as an alternator issue, and were able to a find replacement part quickly. They had me on the road back home within a couple of hours. Everyone working there was very kind and helpful. Thank you to all the wonderful people at Wilkinson Auto!

, 07/12/2021

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