CUSTOMER SURVEY

CUSTOMER SURVEY


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Wilkinson Auto Repair is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Wilkinson Auto Repair we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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Agree
Agree Disagree Strongly
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Applicable
Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


Reviews

I brought my the Chevy traverse in because I was having a lot of issues my ABS light would not allow me to turn it on and I had an engine lights on. Wilkins and help me figure out that my alignment was off and my sensor was bad and that's why my ABS light was not working and they also found out that I had numerous other codes going on with my car they were very friendly and very helpful they even told me that when my engine light came back on to bring it back and they will check the codes again to help me figure out what's going on with my car. They worked with me and give me a great price for everything they did for me. Thank you

, 08/05/2021

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I really want to thank the wonderful people at Wilkinson Auto repair for the great work they did on my car today. I was returning home to Alpena when my car broke down while driving north on I-75. My vehicle was towed to Wilkinson Auto Repair due to the proximity of where the vehicle broke down. I don't think I could have ended up in a better place! Despite it being a Friday afternoon, they quickly worked me in to their schedule. They diagnosed the problem as an alternator issue, and were able to a find replacement part quickly. They had me on the road back home within a couple of hours. Everyone working there was very kind and helpful. Thank you to all the wonderful people at Wilkinson Auto!

, 07/12/2021

Transmission leaking, called for service Thursday, and Friday was repaired. Their service is awesome, folks are very personable, price is great. Well recommended for any repair you need on autos.

, 11/10/2020

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